Three Commas Technologies (βwe,β βour,β or βusβ) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (βAppβ), related services, and digital platforms.
1. Information We Collect
To provide and improve our App experience, we may collect the following types of information:
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Profile information
- Company or business details
- Login details
- Other information provided while using our App or contacting support
Device and Technical Information
When you use our App, we may automatically collect technical information such as:
- Device type and model
- Operating system version
- IP address
- App usage information
- Device identifiers
- Network information
- Crash reports and performance data
This information helps us improve app performance, security, and user experience.
Service-Related Information
We may collect information related to your use of our services, including:
- User preferences
- App activity
- Requests and inquiries
- Feedback
- Communication history
- Transaction or service-related details (where applicable)
2. How We Use Your Information
We use collected information for the following purposes:
Providing and Improving Services
We use your information to:
- Provide access to App features
- Manage your account
- Deliver requested services
- Customize your experience
- Improve app functionality and performance
Communication and Support
Your information may be used to:
- Respond to your questions
- Provide customer support
- Send service updates
- Share important notifications related to your account or services
Security and Protection
We use information to:
- Protect user accounts
- Detect unauthorized access
- Prevent fraud and misuse
- Maintain app security
3. Permissions We May Request
Depending on App features, we may request access to:
- Camera
- Storage/files
- Location
- Notifications
- Microphone
- Contacts (only if required for app functionality)
We only access permissions necessary to provide specific features. You can manage or disable permissions through your device settings.
4. Information Sharing
Three Commas Technologies does not sell, rent, or trade your personal information.
We may share information only in limited circumstances:
Service Providers
We may use trusted third-party services for:
- Cloud hosting
- Analytics
- Payment processing
- App performance monitoring
- Technical support
These providers are required to maintain confidentiality and protect your information.
Legal Requirements
We may disclose information when required by:
- Applicable laws
- Government authorities
- Legal processes
- Protection of our rights and services
5. Cookies and Tracking Technologies
Our App may use cookies, analytics tools, and similar technologies to:
- Understand app usage
- Improve performance
- Analyze user behavior
- Enhance security
You may control tracking preferences through your device settings where available.
6. Data Security
We use appropriate security measures to protect your personal information, including:
- Secure data storage
- Encryption methods
- Access control
- Security monitoring
While we take reasonable steps to protect your data, no digital storage or transmission method can be guaranteed completely secure.
7. Data Retention
We keep your personal information only for as long as necessary to:
- Provide our services
- Maintain your account
- Meet legal obligations
- Resolve disputes
When information is no longer required, we may securely delete or anonymize it.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your data
- Ask questions about our privacy practices
To request any privacy-related action, contact us:
Email: info@3ct.in
9. Childrenβs Privacy
Our App is not intended for children under the applicable legal age without parental supervision.
We do not knowingly collect personal information from children without proper consent.
10. Third-Party Services
Our App may contain integrations with third-party services. These services have their own privacy policies, and we recommend reviewing their policies before using those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in:
- App features
- Technology
- Legal requirements
- Business practices
Updated policies will be posted with the revised effective date.
12. Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy, please contact us:
Three Commas Technologies
π Space31, Khadi Machine Chowk, Kondhwa, Pune
π Phone: +91-9860048761
π§ Email: info@3ct.in
We are committed to protecting your privacy and ensuring a safe and transparent experience while using our application.