Three Commas Technologies

Shape Privacy Policy

Three Commas Technologies (β€œwe,” β€œour,” or β€œus”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (β€œApp”), related services, and digital platforms.

1. Information We Collect

To provide and improve our App experience, we may collect the following types of information:

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Profile information
  • Company or business details
  • Login details
  • Other information provided while using our App or contacting support

Device and Technical Information

When you use our App, we may automatically collect technical information such as:

  • Device type and model
  • Operating system version
  • IP address
  • App usage information
  • Device identifiers
  • Network information
  • Crash reports and performance data

This information helps us improve app performance, security, and user experience.

Service-Related Information

We may collect information related to your use of our services, including:

  • User preferences
  • App activity
  • Requests and inquiries
  • Feedback
  • Communication history
  • Transaction or service-related details (where applicable)

2. How We Use Your Information

We use collected information for the following purposes:

Providing and Improving Services

We use your information to:

  • Provide access to App features
  • Manage your account
  • Deliver requested services
  • Customize your experience
  • Improve app functionality and performance

Communication and Support

Your information may be used to:

  • Respond to your questions
  • Provide customer support
  • Send service updates
  • Share important notifications related to your account or services

Security and Protection

We use information to:

  • Protect user accounts
  • Detect unauthorized access
  • Prevent fraud and misuse
  • Maintain app security

3. Permissions We May Request

Depending on App features, we may request access to:

  • Camera
  • Storage/files
  • Location
  • Notifications
  • Microphone
  • Contacts (only if required for app functionality)

We only access permissions necessary to provide specific features. You can manage or disable permissions through your device settings.

4. Information Sharing

Three Commas Technologies does not sell, rent, or trade your personal information.

We may share information only in limited circumstances:

Service Providers

We may use trusted third-party services for:

  • Cloud hosting
  • Analytics
  • Payment processing
  • App performance monitoring
  • Technical support

These providers are required to maintain confidentiality and protect your information.

Legal Requirements

We may disclose information when required by:

  • Applicable laws
  • Government authorities
  • Legal processes
  • Protection of our rights and services

5. Cookies and Tracking Technologies

Our App may use cookies, analytics tools, and similar technologies to:

  • Understand app usage
  • Improve performance
  • Analyze user behavior
  • Enhance security

You may control tracking preferences through your device settings where available.

6. Data Security

We use appropriate security measures to protect your personal information, including:

  • Secure data storage
  • Encryption methods
  • Access control
  • Security monitoring

While we take reasonable steps to protect your data, no digital storage or transmission method can be guaranteed completely secure.

7. Data Retention

We keep your personal information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Meet legal obligations
  • Resolve disputes

When information is no longer required, we may securely delete or anonymize it.

8. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your data
  • Ask questions about our privacy practices

To request any privacy-related action, contact us:

Email: info@3ct.in

9. Children’s Privacy

Our App is not intended for children under the applicable legal age without parental supervision.

We do not knowingly collect personal information from children without proper consent.

10. Third-Party Services

Our App may contain integrations with third-party services. These services have their own privacy policies, and we recommend reviewing their policies before using those services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

  • App features
  • Technology
  • Legal requirements
  • Business practices

Updated policies will be posted with the revised effective date.

12. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy, please contact us:

Three Commas Technologies

πŸ“ Space31, Khadi Machine Chowk, Kondhwa, Pune
πŸ“ž Phone: +91-9860048761
πŸ“§ Email: info@3ct.in

We are committed to protecting your privacy and ensuring a safe and transparent experience while using our application.